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Job Details

Financial Counselor - Patient Financial Services (FT)

Job Number: REQ34215-POS61805
Category: Clerical / Administrative Support
Location:
New Brunswick, NJ

RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people. The system includes eleven acute care hospitals – Clara Maass Medical Center in Belleville, Community Medical Center in Toms River, Jersey City Medical Center in Jersey City, Monmouth Medical Center in Long Branch, Monmouth Medical Center Southern Campus in Lakewood, Newark Beth Israel Medical Center in Newark, RWJUH- New Brunswick, RWJUH- Somerset in Somerville, RWJUH- Hamilton, RWJUH- Rahway and Saint Barnabas Medical Center in Livingston; three acute care children’s hospitals and a leading pediatric rehabilitation hospital (Children’s Specialized Hospital), a freestanding 100-bed behavioral health center, trauma centers, a satellite emergency department, ambulatory care centers, geriatric centers, the state’s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, a medical group, multi-site imaging centers and an accountable care organization.

RWJBarnabas Health is New Jersey’s largest private employer – with more than 33,000 employees, 9,000 physicians and 1,000 residents and interns – and routinely captures national awards for outstanding quality and safety.

Job Summary:

The Financial Counselor conducts review of Charity Care applications for Hospital system, follows appropriate steps to approve or returns application for additional information.

Essential Functions:

  • Provides patient with approval letter, letter requesting more information, or alternative payment option.
  • Reviews all assigned reports, identifies accounts for Medicaid, Charity Care and self-pay accounts, updates accounts with appropriate insurance code, rebills account appropriately
  • Assists in the Charity Care audit process.
  • Provides estimates for patients, collects payments in Experian
  • Provides excellent customer service

Job Requirements:

  • HS Diploma
  • Similar hospital billing or accounting experience
  • Knowledge of Charity Care. Uncompensated Care, and Medicaid guidelines and regulations
  • Candidate must be PE certified, or possess the skills to be certified within 90 days
  • Knowledge of No fault, Workman’s Compensation, PLIGA, Victims of Violent Crimes, and the appropriateness of each program pertaining to individual patients preferred
  • Knowledge of medical terminology and insurance verification preferred
  • Candidate must be detail-oriented
  • Computer experience required

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We offer a great work environment, competitive rates and excellent benefits, including:

  • Medical/Dental/Vision plans
  • 401 (k)
  • Vacation/Personal/Holiday/Sick Time Off
  • Short & Long Term Disability
  • Basic Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts

Equal Opportunity Employer

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