Job Details

Guest Service Representative- Per Diem

Req #: 0000053761
Category: Service and Trade
Status: Per Diem
Shift: Day
Facility: Monmouth Medical Center
Patient Satisfaction, 300 Second Avenue, Long Branch, NJ 07740

Summary of Job Function:The Guest Service Representative acts as the hospital receptionist and responds in a gracious manner to all inquiries for patient information and hospital services. Provides direction to various hospital departments. Assists in the resolution of patient/visitor concerns and complaints. Other clerical duties will be performed as assigned to facilitate the operations of the department. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.

Job Qualifications:


  • High School Diploma or GED equivalent required within one (1) year of hire.
  • Candidates who do not possess a High School Diploma or GED equivalent will be provided the opportunity to enroll in a GED/HSEA program at time of hire as a condition of employment. A hired candidate will be provided one (1) year from date of hire to successfully complete a GED program and obtain their HSEA.
  • RWJBarnabas Health is committed to our communities and the members we serve. RWJBH understands that in order to create strong, healthy, and sustainable communities, we have to re-engineer and transform current systems. Providing educational support and resources contributes to our overall social impact mission and community investment efforts.

One to three years prior experience in health care and/or customer service required. Clerical experience preferred.

RWJBarnabas Health is an Equal Opportunity Employer

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