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Job Details

Clerk- Patient Satisfaction- Per Diem, Day

Req #: 0000116391
Category: Clerical / Administrative Support
Status: Per Diem
Shift: Day
Facility: Monmouth Medical Center - Southern Campus
Department: Patient Satisfaction
Location:
MMC Southern Campus, 600 River Road, Lakewood, NJ 08701

Job Overview:

The Clerk oversees the daily operations of the front desk in the main lobby.

Qualifications:

Required:

  • High School Diploma

Preferred:

  • Three to Five years in patient relations or similar background

Certifications and Licenses Required:

  • N/A

Scheduling Requirements:

  • Shifts can vary from 9:00am 5:30pm, or 10:30am 7:00pm when covering the main lobby front desk
  • Weekend and Holiday rotations
  • Per Diem

Essential Functions:

  • Assists those calling in by providing appropriate and accurate patient information
  • Assure a neat and clean main lobby environment and initiate corrective action as appropriate
  • Assures that the professional visitor identification policy is adhered to at all times
  • Coordinates patient information inquiries using telephone

Benefits and Perks:

  • Medical/Dental/Vision plans
  • 401 (k)
  • PTO
  • Short & Long Term Disability
  • Basic Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Discounts Through our Partners
    • NJ Devils
    • NJ Performing Arts Center
    • Verizon
    • And many more!

Additional Information:

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer


RWJBarnabas Health is an Equal Opportunity Employer

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