Community Health Worker- Full Time Day

The Community Health Worker (CHW) is an essential member of the Quality Resource Service/Patient Experience Team. CHWs are frontline team members who have a close understanding of the community we serve. This trusting relationship enables them to serve as a liaison between the patient/family and the multidisciplinary healthcare team. CHWs also build individual capacity by increasing knowledge and self-sufficiency through a range of activities such as outreach, informal counseling, social support and advocacy.

Qualifications:

Required:

• High School Diploma or equivalent
• Excellent problem-solving skills
• Detail oriented with attention to follow-up
• Effective interpersonal, oral and written communication skills
• Working knowledge of MS Word & MS Outlook Working knowledge of safety event reporting software Ability to work independently

Certifications and Licenses Required:

• N/A

Scheduling Requirements:

• 7:30am 4:00pm
• Weekend and holiday rotation
• Full Time, 40 hours per week

Essential Functions:

• Advocating for patient needs; providing informal counseling, support and follow-up
• Continuously expand knowledge and understanding of resources, services and programs provided; human relations and the procedures used in dealing with the public; operations, functions, policies and procedures associated with the department
• Document activities, service, and results in an effective manner while strictly adhering to the policies and procedures in place
• Effectively work with people (staff, clients, doctors, etc) from diverse backgrounds and building and maintaining positive working relationships
• Facilitating communication and patient/family empowerment in interactions with health care systems
• Helping individuals/families develop their capacity, understanding and access to resources, quality care and health information via telephone, email and face-to-face interactions
• Linking people to health care/hospital resources; help patients/families in utilizing hospital resources and overcoming barriers to obtaining needed information and services
• Motivate patients to be active, engaged participants in their health

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer