Job Summary:
The Surgical Scheduler is responsible for scheduling surgeries for assigned physician,
Responsibilities include, but are not limited to, coordinating in office, and hospital surgical procedures, obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries,
This individual works closely with patients, and surgery location to providing accurate, timely, and responsive paperwork,
Essential Functions:
- Accurately obtains all missing information needed from initial scheduling of case
- Accurately schedules surgical procedures as indicated by physician/physician staff including date, procedure, time, equipment, supplies needed and amount of time needed
- Analyze and verify coding of procedures and diagnosis using ICD and CPT codes
- Obtains and monitors claims for missing information authorizations for office and hospital
- Enter data electronically to process charges, payments, denials, and adjustments
- Resolve routine patient billing inquiries and problems
- Adheres to the guidelines outlined in the facility-wide attendance policy
- Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
- Demonstrates a complete knowledge of all phases of the job
- Demonstrates a high degree of accuracy and attention to detail at all times
- Demonstrates an awareness of the schedulers' importance in contributing to patient safety and the efficient coordination of surgical procedures
- Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the surgery center, miscellaneous callers and visitors
- Demonstrates good judgment by following written and verbal instructions carefully
- Demonstrates the ability to adapt to change in the workload as required; uses time productively
- Shows good judgment in the answering and referral of phone calls
Job Requirements:
High School Diploma or GED required
Previous surgical scheduling experience preferred, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Knowledge of medical terminology and electronic medical record, EMR, systems, preferred
Hours:
Monday- Friday: 8:30am-5:00pm
Hours are subject to change according to office needs,
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
