Responsible for answering high volume calls, schedule appointments, obtain authorizations for diagnostic procedures, coordinate billing and chart prep,
Ability to manage physician schedule, must be able to multitask, customer service skills and medical office experience preferred,
Educational Skills Required
High School diploma required,
Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence,
Superior typing skills to prepare correspondence with speed and accuracy,
Knowledge of insurance companies admission procedures and policies to complete pre-authorization requirements,
Knowledge of hospital procedures to obtain laboratory and imaging information,
Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact,
Knowledge of medical terminology, preferably oncology/hematology,
Work Experience Required
Extensive experience and competency with varied computer hardware and software, including word processing, spreadsheet, database, scheduling, communications and presentation applications,
Ability to handle matters of highly confidential and sensitive nature,
Ability to recognize and identify problems, recognize implications and propose alternative solutions,
Skill in prioritizing assignments to complete work in a timely manner,
Skill in working independently and in following through on assignments with minimal direction,
RWJBarnabas Health is an Equal Opportunity Employer
