Secretary Department, Mental Health-Adult OP

Job Title: Secretary Department

Location: NPC PLAZA BLDG

Department Name: Mental Health Adult OP

Req #: 0000251530

Status: Hourly

Shift: Day

Pay Range: $17.82 - $21.80 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

This position requires a combination of clerical, administrative and customer service skills. You will register, check patients in and out of our electronic medical record system. You will answer phone calls, and make appointments for patients, retrieve and return voicemail and reschedule missed appointments. 

Qualifications:

Required:

• High School diploma or equivalent
• General computer skills including knowledge of Microsoft Office
• Bilingual (Spanish/English)

Preferred:

• One-year secretarial experience preferred

Scheduling requirements:

• Shift- general 8:00am-4:00pm one late evening
• Monday-Friday
• Day Shift/Full Time

Essential Functions:

• Places patient/client needs ahead of self
• Demonstrates compliance with findings from QI program findings
• Participates in in-services and training activities as indicated
• Provides input into improving the operations of the department
• Ensures that department stock items are available to staff: stationary items, Printer/fax cartridges, other stock item ordering as requested and approved by Director of Adult Outpatient
• Keeps front desk work area/waiting room clean and neat
• Assists in keeping treatment areas clean as needed
• Uses proper body mechanics in the movement of equipment
• Obtain and Scans charts for therapists as necessary
• Follows the direction of the Director and therapy staff in a professional manner
• Gets all demographic information from the patient and inputs it into the scheduling software. Schedules all Psych Medication Management appointments outpatients in the scheduling software
• Gives each patient a hard copy of their scheduled appointments
• Works with therapy staff to maximize productivity and efficiency in the scheduling of patients
• Prints out reports from scheduling software as requested
• Meets deadlines
• Proofreads all typed work
• Exhibits proficiency in use of Microsoft Word, Excel programs
• Prepares minutes of meetings when requested
• Prepares chart files for new patients by: applying name label, to documents for scanning into EPIC EMR
• Replace photocopier, computer printer, fax cartridges as needed
• Organizes incoming faxes and files them as indicated
• Follows all department policies and procedures to maximize cost efficiencies to include: recycling paper/file folders, restrict personal phone calls as per department policy, appropriate utilization of supplies, keeping department stock at a reasonable level, limit photocopying to department volume needs

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. 

These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.  We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.  As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. 

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.