Supervisor

Job Title: Supervisor

Location: Monmouth Medical Center

Department Name: Security

Req #: 0000252832

Status: Hourly

Shift: Day

Pay Range: $27.00 - $37.80 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Security Supervisor

We are currently looking for a Security Supervisor to provide the highest level of safety, security and customer service for our patients, visitors, employees and guests,

In this position, candidates will act as an agent of the area they are engaged to protect, maintain order; detect and report any crime or safety related activity and work to prevent future occurrences,

Safety is our number one priority at Monmouth Medical Center and at any off our site locations,

This position will primarily be at the new Behavioral Center in Millstone,

As a Security Supervisor you would be responsible for the following duties:

Supervise the performance of Security Officers

Ensure that all rules and regulations, policies and procedures and general orders are followed and executed as required,

The Supervisor must inform Management in the event of any serious problems that have either affected or will potentially affect the safety of patients, visitors and employees within the facility,

Directs the workforce accordingly, ensuring all posts are staffed properly,

Trains junior officers, oversees reports, maintains the operations center and is flexible and ready to assist with any legitimate request form other Facility Departments,

Provide protection to all RWJBH property, employees, patients and visitors,

Respond to requests for service and assistance,

Proactively seek to assist guests and demonstrate an outgoing and friendly demeanor,

Monitor alarms and access information,

Complete written reports by recording observations, information, occurrences, and surveillance activities,

Use a computer to search for patient information,

Restrain patients and de-escalate potentially violent situations,

Communicate effectively with patients, the facility community and visitors,

Take initiative request and offer to assist when needed,

Enforce all applicable policies, rules and regulations,

Be an ambassador for the organization and the patients we serve, and exhibit a positive customer service attitude,

Prevent any loss and damage by reporting irregularities; inform violators of policy and procedures,

Demonstrate appropriate communication techniques to de-escalate aggressive behavior in tense or hostile situations,

Listen carefully and respond in an appropriate and professional manner,

Effectively de-escalate aggressive behavior when interacting with patients, visitors, and employees,

Act responsibly when an incident occurs,

Be physically able to perform the duties of Security Officer,

Exhibit high standards and monitor own work to ensure quality,

Follow instructions and respond positively to management direction,

Complete tasks on time,

Consistently observe and enforce safety and security procedures,

Work around moving objects or vehicles, when posted outdoors,

Be adaptable to frequent changes, delays, or unexpected events,

Exhibit excellent attendance and be on time,

Use issued equipment and materials correctly,

Have an ability to work with potentially combative patients,

Respond to requests in a timely manner,

Contribute to the team effort by accomplishing related results, as needed,

Maintain the integrity and confidentiality of information pertaining to patients and other MMC employees,

Work a variety of different shifts, as needed (Days, Evenings and Nights),

At times, you may be required to wear eye protection, respiratory protection, wear skin protection,

Operate the Weapons Detection system,

Perform searches when approved,

Candidates are required to possess;

High School Diploma or equivalent education (GED) required,

One (1) year of experience as a in a customer service related position (preferred not required),

Excellent communication skills (required),

Excellent observationsponsibilities described above, the ideal candidate will need to be able to:

Transfer a fire extinguisher from a wall cabinet to an area of need,

Push, pull, carry and lift up to 75 lbs,

Re-certify and pass the annual crisis intervention and behavior management course,

Be alert and aware of all surroundings,

Have a positive customer service attitude,

Be willing to learn, then demonstrate and implement skills learned,

Be prompt, and reliable,

Multi-task and be a team-player,

Be multi-lingual (preferred not required)

Ascend/descend up to 6 flights of stairs,

Stand for long periods of time,

Physically restrain an individual,

Lift 75 lbs,

(maximum weight independently),

Lift 250 lbs,

(maximum weight with assistance),

Carry and move 75 lbs,

maximum weight for a distance of two feet: 75 lbs,

2 feet

Pull (straight) to be lifted independently: 0-2 hrs,

Pull hand over hand: 0-1 hr,

,

Sit for 0-8 hr,

Stand for 6-8 hrs,

Walk for 6-8 hrs,