Patient Access Representative

Job Title: Patient Access Representative

Location: Newark Beth Israel Medical Ctr

Department Name: Cancer Center

Req #: 0000262006

Status: Hourly

Shift: Day

Pay Range: $21.07 - $26.22 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

 The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient’s demographic and insurance information, and utilizes the technology available to complete the registration.

To be considered for this opportunity, you must have:

Required:

• High School Diploma required

Preferred:

• Customer service experience
• Patient Access experience preferred
• Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

As a Patient Access Representative, a typical day might include:

•  Collecting co-payments, issueing receipts for patients, and reconciling the daily cash within the PFS Department. Directly collecting from the patients/families

This role might be for you if:

• You thrive in a fast-paced environment, balancing multiple priorities while maintaining exceptional attention to detail.
• You have strong customer service skills.
• You have an understanding of patient access or have previously worked in a hospital setting. 

Other Things to Know:
This job description outlines the core responsibilities of the role, but it’s not meant to cover every task you may take on. As with any dynamic organization, duties may shift over time based on team needs and priorities—and we’re looking for someone who’s flexible and ready to grow with us.

Why You’ll Love Working Here:
At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include:

• Generous Paid Time Off (Vacation, Holidays, Sick Time)
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Retirement Plans
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Life and Disability Insurance
• Wellness Programs and Flexible Spending Accounts
• Voluntary Benefits (like Pet Insurance)a
• Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon)
• Community involvement and volunteer opportunities
• …and more!