Job Title: Application Analyst I
Location: System Business Office
Department Name: ITS Ent. Integration Service
Req #: 48928
Status: Salaried
Shift: Day
Pay Range: $83,156.00 - $117,458.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Application Analyst I supports the design, build, configuration, testing, and ongoing support of assigned healthcare applications at RWJBarnabas Health.
Working with guidance from senior analysts and leadership, the Application Analyst I helps translate operational needs into application functionality, troubleshoot system issues, test changes, maintain documentation, and support implementations and go-lives. This is an excellent opportunity for someone looking to continue developing their skills in healthcare IT and application support while working with clinical, financial, or operational systems.
Supporting application design, build, and configuration for assigned workflows, screens, templates, data fields, and functionality
Participating in workflow discussions with operational teams, subject matter experts, and application team members
Learning customer workflows and applying established application build standards
Supporting system changes, enhancements, upgrades, and application optimization
Participating in unit, application, integrated, upgrade, and enhancement testing
Executing test scripts and documenting results, issues, and troubleshooting outcomes
Troubleshooting basic application and workflow issues and escalating complex problems to senior analysts or leadership
Providing go-live, post-go-live, and on-call application support
Managing assigned incidents, service requests, and enhancement tickets while providing clear customer updates
Documenting application changes, workflow decisions, risks, issues, and resolutions
Following established change control, issue tracking, escalation, and version control processes
Assisting with training materials, change readiness activities, and process improvement initiatives
You are interested in building a career in healthcare IT and application support
You enjoy learning new software, systems, and operational workflows
You like troubleshooting problems and figuring out why something is not working as expected
You are detail-oriented and comfortable following established build and testing standards
You enjoy working with both technical teams and operational users
You can manage assigned tasks and deadlines while seeking guidance when needed
You are comfortable documenting your work and communicating status updates to customers and team members
Associate’s degree with 2+ years of relevant work experience
Ability to support assigned application build, configuration, testing, troubleshooting, and documentation activities under guidance
Ability and willingness to learn new applications, software, and healthcare workflows
Strong critical thinking and problem-solving skills
Strong organizational skills and attention to detail
Effective written and verbal communication skills
Ability to work collaboratively with operational stakeholders, subject matter experts, senior analysts, and leadership
Ability to adapt to changing priorities and customer needs
Ability to participate in go-live, post-go-live, and on-call support as required
Applicable application certification as required for the assigned application, with ongoing maintenance through New Version Training (NVT), as applicable
Bachelor’s degree or equivalent relevant work experience
0–2 years of application support, system build, healthcare IT, or related experience
Experience or exposure to healthcare clinical or financial systems
Knowledge of clinical, financial, or operational workflows
Exposure to Epic or other enterprise healthcare applications
Experience with application testing, troubleshooting, upgrades, or implementations
Experience working with ticketing, change control, or application support processes
Familiarity with go-live support, workflow documentation, or process improvement
Clinical licensure for applicable clinical applications
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
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RWJBarnabas Health is an Equal Opportunity Employer
