Volunteer Coordinator

Job Title: Volunteer Coordinator

Location: Main Hospital — New Brunswick

Department Name: Volunteers

Req #: 0000272251

Status: Hourly

Shift: Day

Pay Range: $25.53 - $31.91 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Setting the Stage

RWJBarnabas Health is seeking an organized, personable, and motivated Volunteer Coordinator to join our Volunteer Services team at Robert Wood Johnson University Hospital in New Brunswick. As a key member of the department, you'll serve as a primary point of contact for prospective and incoming volunteers, guiding them through recruitment, clearance, and onboarding while helping create a welcoming and positive experience.

In this role, you'll coordinate volunteer activities, maintain records for a program with up to 1,500 active volunteer files, and collaborate with hospital leadership and community partners to support the continued growth and effectiveness of our volunteer services.

A Typical Day

As a Volunteer Coordinator, you may:

• Collaborate with community partners and external organizations to identify and recruit prospective volunteers
• Manage the full-cycle volunteer recruitment, clearance, and onboarding process
• Review, process, and track volunteer clearance documentation, following up with candidates to ensure timely completion
• Maintain accurate and organized volunteer records using the VSysOne volunteer database
• Serve as a primary point of contact for incoming volunteers, responding to inquiries and providing guidance throughout the onboarding process
• Coordinate volunteer activities, schedules, and assignments in collaboration with hospital and departmental leadership
• Co-lead volunteer orientation and onboarding sessions to prepare individuals for their assignments
• Partner with the Director of Volunteer Services to develop new volunteer programs that support the evolving needs of the organization
• Maintain strong working relationships with volunteers, community organizations, hospital staff, and internal stakeholders
• Support the efficient administration of a high-volume volunteer program while managing multiple priorities and deadlines
• Adapt to changing departmental needs, processes, and operational priorities
• Assume departmental leadership responsibilities in the absence of the Director of Volunteer Services

This Role Might Be For You If...

• You're passionate about volunteer engagement, community involvement, and creating meaningful service opportunities
• You enjoy connecting with people and helping them navigate recruitment and onboarding processes
• You're highly organized and comfortable managing a large volume of records, documentation, and follow-up activities
• You have strong customer service skills and enjoy serving as a welcoming point of contact for individuals entering an organization
• You're comfortable coordinating multiple priorities while maintaining accuracy and attention to detail
• You communicate clearly and professionally with volunteers, hospital leadership, community partners, and internal teams
• You're confident using technology and database systems to maintain records and track progress
• You enjoy collaborating with others to develop programs and improve processes
• You're adaptable, resourceful, and comfortable taking initiative in a dynamic healthcare environment
• You're interested in contributing to a program that positively impacts patients, families, and the broader community

To Be Considered

Required qualifications:

• College degree in Health Administration, Public Health, Business Administration, or a related field
• 2–3 years of relevant professional experience
• Excellent customer service, communication, organizational, and time-management skills
• Ability to remain flexible and adaptable to changing departmental needs and processes
• Proficiency with Microsoft Word, Outlook, and Excel

Preferred qualifications:

• Graduate degree in Health Administration, Public Health, or a related field
• Familiarity with healthcare or hospital environments and operations
• Experience with community engagement

Why RWJBarnabas Health?

At RWJBarnabas Health, our volunteers play an important role in supporting the patients, families, employees, and communities we serve. Through their generosity, compassion, and commitment, volunteers help create a welcoming and supportive healthcare environment.

As a Volunteer Coordinator, you'll have the opportunity to connect individuals with meaningful volunteer experiences while helping strengthen the programs and community partnerships that support our hospital. Join New Jersey's leading academic health system and become part of a collaborative team dedicated to service, community engagement, and making a positive impact.