Patient Navigator Non Clinical

Job Title: Patient Navigator Non Clinical

Location: Barnabas Health Medical Group

Department Name: OGOA

Req #: 0000273222

Status: Hourly

Shift: Day

Pay Range: $25.00 - $31.50 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Step into a meaningful role where organization, compassion, and patient advocacy come together. As a Patient Navigator at RWJBarnabas Health, you'll serve as a trusted resource for patients and an important partner to physicians, nurses, and clinical support teams. From coordinating breast-imaging appointments and gathering medical records to helping patients overcome barriers to care, you'll make the healthcare journey easier to navigate.

This role may be the perfect fit for you if you enjoy building relationships, managing details, and making a difference in the patient experience. Your ability to anticipate needs, communicate effectively, and keep things moving will help ensure patients receive timely, coordinated, and compassionate care.

As a Patient Navigator, a typical day might include:

• Managing incoming calls, internal referrals, and requests from external providers.
• Coordinating specialized appointments across RWJBarnabas Health locations, considering diagnostic urgency, patient preferences, and geographic accessibility.
• Collecting and verifying patient demographic, clinical, and financial information.
• Supporting pre-registration, insurance verification, referral authorizations, and pre-certifications for breast imaging, biopsies, and surgical consultations.
• Gathering and organizing prior mammograms, outside radiology images, and pathology reports so providers have the information they need before appointments.
• Helping patients identify barriers to care, such as transportation, financial concerns, or language needs, and connecting them with appropriate RWJBarnabas Health resources and community support programs.
• Tracking new patient requests and referral activity to support timely follow-up.
• Maintaining referral metrics and compiling monthly reports to help leadership understand patient access trends.
• Collaborating with breast surgeons, radiologists, nurse navigators, and outpatient clinic teams to support seamless communication and coordinated care.
• Protecting patient privacy while contributing to a welcoming, organized, and patient-centered practice environment.

This role might be for you if:

• You are passionate about helping patients feel supported and informed throughout their healthcare journey.
• You have strong organizational skills and can manage multiple requests and priorities.
• You communicate with empathy, professionalism, and attention to detail.
• You enjoy collaborating with physicians, clinical teams, and administrative partners.
• You take initiative in identifying challenges and finding solutions that improve patient access and experience.

To be considered for this opportunity, you must have a high school diploma or equivalent, previous mammography testing experience, and 2-5 years of experience in physician practice management, healthcare operations, or an outpatient clinic environment. Preferred qualifications include an Associate's or Bachelor's degree in healthcare administration, business, public health, or a closely related field. Please be advised that this is a Per Diem position.

At RWJBarnabas Health, we believe exceptional healthcare means more than providing medical services. It means helping every patient feel supported, respected, and connected to the care they need. As a Patient Navigator, you'll play an important role in removing barriers, coordinating services, and creating a smoother experience for patients navigating breast imaging and specialty care.

Ready to help patients navigate their path to care? Bring your compassion, organizational skills, and commitment to patient advocacy to RWJBarnabas Health!